FAQ

How do I place an order? Add your items to the cart, then select Checkout or PayPal. Fill in your details, and if you have a discount code, enter it in the "Discount" field and click "Apply". If you encounter any issues, please email us at service@elitehun.com.

What should I do if I receive a missing or defective item? Please contact us at service@elitehun.com, including your transaction reference number and photographic evidence. We will resend the correct item free of charge, and you can keep the defective one as a gift!

How can I modify my order? Order modifications are possible until 11:00 PM (PDT, GMT-7) on the day the order was placed by contacting service@elitehun.com.

What payment methods do you accept? We accept all major credit cards (MasterCard, Visa, American Express, Discover), as well as PayPal and Apple Pay.

What is your cancellation policy? Order cancellations are allowed until 11:00 PM (PDT) on the day the order was placed. Please email service@elitehun.com to request a cancellation.

Is it safe to order online and use my credit card? Yes. We treat your personal data with the utmost care and use the industry-standard SSL protocol (AES-256 encryption). Your information is never shared with third parties without your explicit consent.